Effective Date: 24/03/2022
Introduction
ZR Digital Expert Ltd (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting your privacy and ensuring you have a positive experience while using our services. This Consent to Receive Communications page outlines how we collect and use your consent to send you SMS/MMS messages, notifications, and other communications.
How We Collect Consent
By providing your mobile phone number and checking the consent box on our sign-up or contact forms, you agree to receive SMS/MMS messages and other communications from ZR Digital Expert Ltd. You understand that these messages may include information about our services, customer support updates, and promotional offers.
Types of Communications
You may receive the following types of messages from us:
- Customer Support Notifications: Updates regarding your service requests or inquiries.
- Account Alerts: Important information about your account status or changes to our services.
- Promotional Messages: Special offers, promotions, and other marketing messages.
Opt-In Methods
We collect consent through the following methods:
- Web Form: By entering your phone number and checking the consent box on our website’s sign-up or contact forms.
- Text Message: By texting a keyword (e.g., “JOIN”) to our designated short code or phone number.
Proof of Consent
Your consent is documented through our web forms and text message opt-in processes. Each time you provide consent, a record is created and stored securely, including the date, time, and method of consent.
Opt-Out Instructions
You may opt out of receiving SMS/MMS messages from us at any time by replying “STOP” to any message you receive from us. Additionally, you can contact our customer support team to request removal from our messaging list.
Privacy and Security
We take your privacy seriously. Your phone number and personal information are stored securely and are only used for the purposes outlined in this consent page. We do not share your information with third parties except as required by law or necessary to provide our services.
Changes to This Consent Page
We may update this Consent to Receive Communications page from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes your acceptance of any changes to this policy.
Contact Us
If you have any questions or concerns about this consent or our messaging practices, please contact us at:
ZR Digital Expert Ltd
Email: [email protected]
Phone: +44 7915 649470
Address: 124 City Road, London, EC1V 2NX, United Kingdom